Aside from the fact I'm writing this blog on Google's 'Blogger', I'm finding some really intricate ways to integrate Google's services into my business. So I thought I'd show you exactly how and maybe it'll spark your imagination into finding similar ways it can help you in your business.
Have you ever had your computer crash on you? Totally wipe out all your information? Maybe your house burns down and your entire business along with it? Maybe an invoice is due but a storm hoses your computer, or a virus crashes it, or it just shuts off your electricity and the only way you can access your data is to tear apart your entire PC and take it to an understanding friend's house, set it all back up and work there.
I read online once that the ultimate goal of the internet is to put all your programs and documents on a master server that can be accessed from anywhere with a simple username and password, thus eliminating the need to constantly buy more memory or programs for your computer, and eventually allowing you to work from anywhere using a simple internet browser, either on a laptop or blackberry, or a public PC.
This gave me an idea as to how to protect my constantly changing data from getting lost.
Google Docs
Google Docs
Google Docs not only allows you to create and store documents, spreadsheets, forms and presentations on the web, it lets you publish them on your website. I have certain clients that I work with on a regular basis who are perfectionists and extremely specific about the artwork they commission, because if it isn't perfect, it doesn't sell. I've found with these customers that an hourly wage combined with royalties on the sales works best. So I create a spreadsheet that's basically a timesheet, which at the end of a pay period or project, I create a screenshot of it and send it as an invoice.
But occasionally my client has a budget and doesn't want to exceed a certain dollar amount on a job. It would be helpful for him to get access to a running tab so he can make decisions about cutting cost. With Google Docs, I can log my hours into a Google Docs Spreadsheet, which calculates the hours worked on each project. then I can create another Google Docs Spreadsheet that copies and displays only those cells that my client needs to see, namely, the running total for each job and the grand total to date. In the mean time, my client has a link to a webpage on my website that has this spreadsheet embedded on it. All he has to do to keep tabs on his bill is to go to my webpage and there it is, updated every 5 minutes.
I can also keep my books on a Google Docs Spreadsheet and never have to worry about my computer crashing and losing my financial records. Also, I can update them from any PC - protected by my password. I also keep a list of art for my regular customers so they can stay updated on the last revisement dates, sizes, pattern numbers, etc -- all protected from hard-drive failure.
These are all things I need to protect from loss.
Gmail
Gmail's been awesome lately. It just came out with the Priority Inbox, which really makes my job easier. I get emails from all over, usually working several jobs at once. As I work on one job, I send an update to one client, then wait, sometimes a few days, for a response for approval to proceed or a correction on an illustration. In the mean time, I work on 5 other jobs, all sending updates, all requiring that I wait for a response before I can proceed.
Keeping track of that can be a nightmare in my email programs. I tried Opera and Thunderbird, creating separate folders for each customer, apart from my normal emails, each with a filter and alert option, only to end up with stacks of folders that leave me scrolling up and down looking for new emails from specific clients.
Gmail's Priority Inbox allows me to separate my regular emails from my current jobs from my "emails on hold". Any client that I get work from gets marked as important - so any email coming from them drops into my Priority Inbox. Any email I have that carries current instructions or concerns a current phase of an job gets starred, so it stays in the Starred section of the inbox. The rest drop into my general inbox. As I work the instructions in a starred email, once completed, I un-star them and they drop into the regular inbox. If I need to research a specific job, I simply do a search. Any emails with information I need to keep permanently, like for passwords or links to FTP folders for specific companies, all get moved into my "Save for Info" folder for easy access.
Notice on the bottom right in the above illustration the Task List. As I read my instructions from any particular email, I can click on "More Actions" then "Add to Tasks" and a link to that email with the instructions in it will drop into my Tasks under the subject heading of the email. Click on the task and it'll pull up the email bearing the instructions. So at a glance, from anywhere, I can see exactly what I need to get done. I can even assign a task a deadline date. This helps me keep my starred section cleared off and helps keep me on track.
To the left are handy links to my Docs, and a chat program for instant communication with my clients. There's nothing that says "professional" to your clients like being right there when they need you. Any client with a gmail account can see me online working and if they have a question, all they have to do is type it and they can have an immediate response. Sometimes that can be the difference between making a sale.
There are also times when I need to ask my client something about a job I'm working on. If I can see them online and ask that question right away, and get an immediate answer, that saves me a lot of waiting and speeds up the progress of the job tremendously, especially when response time can be as long as a week in some cases.
My Contacts list to the left of my Gmail inbox can also include addresses and phone numbers and even images of my customers. And I can call my customers anywhere in the US for free using my Google Talk and a headset. The Quick Links link under the Google Chat lets me store links from clients pertaining to a specific job I'm working on with them at the time. This keeps me from clogging up my bookmarks with temporary links, provides quick and easy access without fumbling through my bookmarks folders, and allows me to view those bookmarks from any other computer.
I can also keep my books on a Google Docs Spreadsheet and never have to worry about my computer crashing and losing my financial records. Also, I can update them from any PC - protected by my password. I also keep a list of art for my regular customers so they can stay updated on the last revisement dates, sizes, pattern numbers, etc -- all protected from hard-drive failure.
These are all things I need to protect from loss.
Gmail
Gmail's been awesome lately. It just came out with the Priority Inbox, which really makes my job easier. I get emails from all over, usually working several jobs at once. As I work on one job, I send an update to one client, then wait, sometimes a few days, for a response for approval to proceed or a correction on an illustration. In the mean time, I work on 5 other jobs, all sending updates, all requiring that I wait for a response before I can proceed.
Keeping track of that can be a nightmare in my email programs. I tried Opera and Thunderbird, creating separate folders for each customer, apart from my normal emails, each with a filter and alert option, only to end up with stacks of folders that leave me scrolling up and down looking for new emails from specific clients.
Gmail's Priority Inbox allows me to separate my regular emails from my current jobs from my "emails on hold". Any client that I get work from gets marked as important - so any email coming from them drops into my Priority Inbox. Any email I have that carries current instructions or concerns a current phase of an job gets starred, so it stays in the Starred section of the inbox. The rest drop into my general inbox. As I work the instructions in a starred email, once completed, I un-star them and they drop into the regular inbox. If I need to research a specific job, I simply do a search. Any emails with information I need to keep permanently, like for passwords or links to FTP folders for specific companies, all get moved into my "Save for Info" folder for easy access.
Notice on the bottom right in the above illustration the Task List. As I read my instructions from any particular email, I can click on "More Actions" then "Add to Tasks" and a link to that email with the instructions in it will drop into my Tasks under the subject heading of the email. Click on the task and it'll pull up the email bearing the instructions. So at a glance, from anywhere, I can see exactly what I need to get done. I can even assign a task a deadline date. This helps me keep my starred section cleared off and helps keep me on track.
To the left are handy links to my Docs, and a chat program for instant communication with my clients. There's nothing that says "professional" to your clients like being right there when they need you. Any client with a gmail account can see me online working and if they have a question, all they have to do is type it and they can have an immediate response. Sometimes that can be the difference between making a sale. There are also times when I need to ask my client something about a job I'm working on. If I can see them online and ask that question right away, and get an immediate answer, that saves me a lot of waiting and speeds up the progress of the job tremendously, especially when response time can be as long as a week in some cases.
My Contacts list to the left of my Gmail inbox can also include addresses and phone numbers and even images of my customers. And I can call my customers anywhere in the US for free using my Google Talk and a headset. The Quick Links link under the Google Chat lets me store links from clients pertaining to a specific job I'm working on with them at the time. This keeps me from clogging up my bookmarks with temporary links, provides quick and easy access without fumbling through my bookmarks folders, and allows me to view those bookmarks from any other computer.
Google Reader
Another handy tool is my Google Reader. I don't know how I did without it before. Occasionally, I'll run low on work and need to find new clients. I used to troll through Craigslist for hours, going from one city to the next, scrolling through the creative gigs - a tedious job. Then one day it hit me - I simply started adding each Creative Gigs page from each city in the US (and some overseas) to a folder in my Google Reader marked "Work", so now, all I need to do is to pull up my Google Reader and click on the Work folder and the very latest posting, no matter what city it's in, will pop up on top of the list and I can scroll backwards in time, making sure I get the most recent jobs first, until I've searched every available gig in the country. I've found some pretty steady and profitable clients that way.
Another category in Craigslist that comes in handy is the local "Free" section in the For Sale category. Never know what someone's gonna give away for free.
Google Calendar
My memory is horrible - anyone who knows me will tell you that. My brain works differently than most folks'. I focus on multiple jobs at hand, then move on to the next job, oblivious to anything that doesn't pertain to the jobs or mental projects I'm working on at the time. I'm always asking what day it is, because the date has nothing to do with my work, so I don't keep track of it. I actually usually end up losing a day every week, wondering what happened to it.
So when it comes to remembering appointments, I'm terrible. My cell phone has a calendar, but if my phone breaks, I'm screwed. Google Calendar not only lets me know what day it is, it also lets me post reminders to myself - and - get this - it can send the reminders to my cell phone! Wherever I am I can get my reminder(s) - and I can get more than one reminder for the same event - warning me that the time is getting closer - a day in advance, a few hours in advance to get ready, and a few minutes in advance to get off my but and go. And since my phone has internet access, I can pull up and edit my calendar on the fly.
There's also a feature where, if I need to be in a particular place at a particular time, if I key the address into the "where" box, it'll link to Google Maps (which I also have in my phone) and tell me how to find the place. Since I've been living in the boonies the past 10 years, the city has changed, and I've only recently been going downtown to do the artshows and hang with the art crowd.
Now - being able to utilize all this great stuff is one thing, but sometimes, having all these screens up at once can take over your entire web experience. Not to worry - there is a way to not only organize all these great features, you get added bonuses along with it ----- meet ----
iGoogle
iGoogle is like your own personal homepage where you can organize all the features above, either on one page, or on several pages all within the same browser window. It's like having iframes all through your homepage that shows you your email, Reader, Calendar, all at once. But it doesn't stop there. It gives you a gazillion widgets to see things like the latest news, weather, search tools like phone lookups and currency converters. There are even sections that will show you your Facebook and Myspace updates without having to go to the websites. You can store bookmarks in one gadget, so you'll have access to your favorite sites from anywhere. Your Chat program is in there, too. Making this your home page will give you easy access to all your Google tools. There's even a gadget to access all the Google services.
Picasa
One more service Google has that I've recently discovered as handy - Picasa is a program you can download from Google that can not only keep track of your images, it can syncronize specific folders inside your computer with folders on the web, so you don't have to upload individual photos to your Picasa account manually. It'll do it as soon as you open the program and move the images into the folder that's synced with the online photo album.
How does this come in handy for my business? I use it in two ways.
My website has a small iframe on the first page that shows all my latest art in a tiny slideshow. That slideshow is actually a Picasa photo album that is synched with a folder on my computer. As I take screenshots of jobs I'm working on, I store them in one folder that I use to attach the screenshot to emails to my clients. When I'm finished with a job, I move the final screenshot to the folder that synchs to my website slideshow folder and so it automatically uploads the image to that Picasa album, which automatically adds it to my website's slideshow. Update made - little effort involved.
The second use I've created for my Picasa syncing feature is this ---- I have a webcam that I turn on when I leave. It faces out away from my computer. It has a motion sensor that takes a snapshot whenever anything or anyone moves in the room and drops that snapshot into a specific folder. I also turn on my Picasa when I leave. Then I use a simple post-It Note program to fill up my screen with a huge note that is very difficult to move because the handle to move it is invisible and hard to find, and I set the note so it is always on top, so whoever tries to use that computer has a very difficult time with it. The note says "Run Beotch!Your Face is uploading to my Picasa Gallery right now!" And it is. That's because when the motion sensor makes my webcam take a snapshot of whatever is moving, and it drops that snapshot into a folder that is synced with an online Picasa photo album, that photo album gets uploaded automatically. If someone runs off with my computer, they have to unplug it - immediately closing the Picasa webpage, as well as my Firefox browser. In order to use Firefox to sign into my Picasa account, they'd have to know my master password, which they wouldn't. It would take very little time for me to go to my Picasa account from any other computer and pull up the webcam shot of the culprit who stole my Computer.
So there's a list of Google tools I'm currently using, and I may end up thinking of more uses in the future. If so I'll post them here.
Thanks for reading :-)









